People Love TalkSwitch

It's not uncommon to hear small business owners complaining about their telephone systems. That's because there aren't very many good options out there for small business. But TalkSwitch owners are different. They offer rave reviews of our systems all the time. We've selected a few quotes below. You can also read our complete case studies of companies using TalkSwitch.

Small Offices
Mutli-Location Offices
Home Offices

Small Offices

The Auto Attendant and Voicemail feature are great. We love having the ability to forward the calls and messages to the appropriate people, eliminating all the note taking we had to do before. This allows us to spend more time doing our jobs and at the same time we now receive accurate messages from our customers.

The system has more features and does more things than we'll probably get into, and that's the reason we like it. There is so much to TalkSwitch that it's obvious we haven't put it through all the paces yet.

Bryan Pauler
Technology Manager
PIP – Players in Progress

The initial set up is quite simple. Installation was a no brainer. You plug in your line and extensions and you are done.

TalkSwitch is an absolutely excellent product. The unit is loaded with far more features that I would have expected. I also found that I can save $100 a month on my phone bill.

Daniel Holladay
Chief Technical Officer
Outa Knoware Intl.

I like that the TalkSwitch can answer all four lines at one time, take messages, and route calls to voicemail.

We use TalkSwitch as an after hours auto attendant. At night, our business operates as a medical clinic. We turn TalkSwitch on rather than hiring an answering service to manage the calls. Callers then have the option to leave messages to the appropriate department with their prescription refills for the next day.

With TalkSwitch's remote extension feature, callers can leave messages or choose to talk to someone who is on call after regular business hours. These calls get forwarded to a pager or the employees mobile phone without us having to pay for another system to handle these outbound calls.

The installation process was extremely easy. When I got my new TalkSwitch, it took me about 20 minutes to set up all the mailboxes and record the messages.

Technical support is extremely fast. They usually solve whatever problem I have without the need to go back and forth with them.

Our customer base is using the TalkSwitch a lot more than I thought they would. I really didn't know if they were going to start leaving the information after hours for us to get a head start on it, but they've now come to depend on it.

Rick Pack
Vice-President
Appomattox Drug Store

The set-up probably took a little over an hour.

The Auto Attendant was one of the major reasons why we got the TalkSwitch. We couldn't find that feature in any other system without having to spend 3 times as much one it. Some of your competitors have the attendant as an add-on feature, but getting it is rather pricey.

Andrew Grubbs
COO
Qualigent Systems Inc.

If someone calls the office and we're not at our desks, the system then dials our remote numbers. That is the number one feature we needed and the reason why we bought the TalkSwitch.

We like TalkSwitch because it is programmable on a computer. It's simple enough that we program it ourselves, without having to pay an integrator.

Keith Sarbaugh
VP Product Development
Tarigma Corporation

I really like the fact that I can configure TalkSwitch over the network. Since the system is user-programmable and customizable, I can just make all changes over the network and save my settings without having to bring in a technician.

Our company will be doubling in size in the next few months and our phone system will have to accommodate more people. I was very pleased to find out that TalkSwitch is networkable over the LAN. Instead of spending a lot of money on a whole new system, I'll just need to buy a second TalkSwitch and network it with my old unit.

Richard Ranger
Vice-President
DDES Corporation

Great product! TalkSwitch has played a key role in upgrading our appearance to customers and prospects. We spend so much time focusing on our logo, website, newsletters and collateral and yet, until now, we had overlooked the experience we delivered when customers call our office.

Best of all, my customers can track me down on my cell phone when I am away from the office - for this alone I would recommend TalkSwitch.

Steven Green, President
Poll Stream Inc.

Multi-Location Offices

What we like most about TalkSwitch is the overwhelming preponderance of features for very little cost.

TalkSwitch is very easy to set up and maintain. I like being able to have multiple profiles, and that I can back up and restore any of them whenever I want. I also like the fact that it works with the normal inexpensive phones rather than requiring any of the digital phones out there, which can go for up to $600.

Scott Truesdell
CEO
SmarTek

Home Offices

When we first bought the system, we didn't realize we would have the ability to set up remote extensions.

The thing I like best about the TalkSwitch is the computer-based configuration. The power here goes out frequently, and with our old phone system we had to reprogram everything every time it went down. With the TalkSwitch we just load the configuration back up into the file and in a few minutes we are ready to go.

Jason Van Behren
Technical Director
VBA Consulting Group

Before we bought the TalkSwitch, we had several phones connected to the main phone line. We operate two different businesses out of the same office, and when someone called the main number all the phones would ring. It was very distracting and also ineffective because we couldn't differentiate between calls in order to have the appropriate person answer. The quality of our work was being affected by the fact that we spent a good portion of our day routing calls manually.

With TalkSwitch, the difference in time efficiency is unimaginable. I didn't realize that the system would play such a big role in helping us manage our time. Our phones are constantly ringing.

The feature I like best about TalkSwitch is being able to call into the system to check the messages and star back to the auto attendant to go to a different extension mailbox without having to call back. With our old system we had to call twice to check two different mailboxes. It really is a waste of time when there are only two people running the business.

Greg Bembridge
President
Steadfast Computer Network Services

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